Production Support Engineer

Summary

I am an Application Support Engineer, providing L1/L2 Support to clients.

I have over 6+ years of experience in the banking domain, working with prestigious clients such as Deutsche Bank and BNP Paribas India Solutions.

I have developed strong skills in Oracle SQL, UNIX, ITIL Process, Control-M, Geneos, Autosys, Dynatrace and ServiceNow.

I have successfully monitored applications, handled alerts, initiated calls, interacted with stakeholders, managed data and applications, and troubleshooted issues in production environments.

I am motivated by delivering high-quality solutions, meeting deadlines, and exceeding expectations.

I have excellent communication, collaboration, interpersonal and learning skills.

Expectations

Remote Based Work

Employment Preferences

Expected Base Salary

*,*00,000 INR

Academic Degree

Experience

Skills

• Oracle SQL
• Unix
• ITIL Process
• ServiceNow
• Control-M
• Autosys
• Geneos
• Dynatrace