Product Manager

Summary

As the leader of product management for Amazon's Connections Recommendations (Recs), I drove positive changes within teams through the following accomplishments:

1. Introduced an innovative subscription email program, resulting in an impressive 80% average subscription rate and a notable 12% decrease in employee turnover. This program empowered managers to transcend from "good" to exceptional by providing valuable resources and tips in areas such as Manager Skill, Inclusion, and Teamwork.

2. Developed a flexible triggering configuration for Recs, reducing development effort by eliminating the need for 5 sprints per rule. This enhancement allowed rule creators and researchers to add new triggering rules through a user-friendly UI, resulting in a 20% increase in Recs' impact.

3. Devised a strategic plan to transform the one-time disposable Recs nudging experience into a valuable permanent resource by creating a centralized website. This initiative drove an 18% increase in website visit traffic, empowering managers with a platform for reflection and actionable decision-making.

4. Enhanced the push channel by migrating from a desktop app to email and a reporting website. This improvement achieved a flawless 100% delivery rate, an 82% boost in customer recall rate, and saved researchers time with email automation. Additionally, the website resolved critical data digestion delays, ensuring a seamless Recs experience.

5. Collaborated with the BIE team to develop an end-to-end dashboard monitoring Recs' success metrics across channels. This comprehensive dashboard tracked key performance indicators like invoked rate, delivery rate, open rate, click-through rate, and CSAT, providing valuable insights for data-driven decision-making.

These accomplishments demonstrate my leadership in driving the success of Recs and delivering impactful solutions for managers and their teams.

Expectations

Product / Program Management Positions

Employment Preferences

Expected Base Salary

**5,000 USD

Academic Degree

Experience

Skills

• Roadmap Planning
• Project Management
• Python
• MySQL