Product Analyst

Business / Systems Analysis Belfast, Northern Ireland, United Kingdom

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Summary

With my experience as a Product Analyst and Assistant System Engineer Trainee at Tata Consultancy Services, I have gained valuable skills in product management, market analysis, and team management. As a Product Analyst, I was responsible for maintaining and collecting information on candidates for exams conducted by Tata Consultancy Services throughout India. I used the CRM toolkit to raise, assign, and resolve tickets related to requirements and issues, resulting in a 25 percent increase in ticket resolution time. I also conducted market research and analysis to identify trends and opportunities, resulting in a 10 percent increase in new product ideas generated per quarter. Additionally, I monitored product performance and made recommendations for improvements, resulting in a 30 percent reduction in defects and a 5 percent increase in revenue.

During my time as an Assistant System Engineer Trainee, I learned the basics of MySQL, Python, and spreadsheets. I also managed a group of 30 members to deliver a dummy project to understand agile, scrum, project delivery timelines, and teamwork.

I have a solid academic record with a degree in Business Administration and Economics. I am also proficient in various computer programs and have a strong ability to learn quickly. As a recent graduate, I possess a "get up and go" attitude, maturity, responsibility, and a strong work ethic. I am confident that my ability to integrate easily into multidisciplinary teams would allow me to collaborate effectively on key projects for leading organizations in the strategy, commercial effectiveness, transformation: organization and processes, risk management and control and marketing, financial, and management information areas.

Expectations

Highly analytical and detail-oriented Product Analyst with 2.5 years of experience in developing and implementing successful product strategies. Adept at conducting market research, analysing customer data, and creating business cases to support product initiatives. Possess a strong ability to translate technical and data-driven insights into actionable recommendations for cross-functional teams. Seeking a challenging and dynamic role in a company that values innovation and data-driven decision-making.