Drove requirements definition and UX design for Agent Portal of Code Objects Homeowners Insurance software. This helped the agents write policies faster.
Synthesized customer requirements into technical requirements and collaborated with engineering to prioritize requirements as part of various release cycles in an Agile environment.
Designed video integration that gives the insured about the next steps after the policy is written and reduce the calls the agents received for enquiry by 15%.
Designed user flow for the attorneys to access the claim enterprise application and collaborated with the marketing team to develop go-to-market strategy.
Defined user stories and perform acceptance tests to ensure the feature quality.
Redesigned the claims application for attorneys to access litigation claims and communicate with the insurance companies effectively and reduce redundant communication by 5%.
Anywhere in the US
Expected Base Salary
**0,000 USD / year
Total Professional Experience
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