Principal Customer Success Manager, Strategic Customer Success Manager

Summary

Strategic Customer Success Leader, passionate about creating incredible Customer Experiences and growing NRR. Seeking an opportunity to take my experience in startup and scaling companies to increase NRR and create incredible Customer Experiences. Have worked with Small, Medium and Fortune 500 Enterprises. Open to Leadership or Senior individual contributor roles in Customer Success management.

Expectations

I'm interested in opportunities to help build or grow a customer success team and play a strategic role in the future of a business. I'm open to fully remote or hybrid roles, but probably not something that would require me to be fully in the office.

Employment Preferences

Expected Base Salary

**0,000 USD

Academic Degree

Experience

Skills

• Client Relationship Management
• Customer Success
• Team Leadership
• Catalyst
• Gainsight
• Jira
• Microsoft Office
• Sales
• SalesForce
• SaaS
• Zendesk