Power BI
Summary
Generated ad-hoc reports in Excel power pivots and shared them using Power BI Desktop.
Responsible for maintenance of all Microsoft Power BI reports and Microsoft Power Automate
(flows
Develops chart & power pivot that ensure Incident and Service-related action items are tracked.
Developed approval workflow and attached to document library to automate the approval process.
Used various sources to pull data into Power BI such as SharePoint, Salesforce, Remedy, ServiceNow.
Developed inventory management system based on my organization requirement using PowerApps.
Develops key performance indicators (KPIs) and provide regular reporting for IT Service
management.
Develops dashboard incident related performance analysis and reporting for review by IT
management tools mostly JIRA, ServiceNow, ITSM, ITIL and BMC remedy saleforce.
Working with the Operations Manager to establish and operationalize Service Level Agreements for
key services and conducted complex business problem analyses to reduce operational SLAs as part
of client
Reduce manual report the overall Service Desk performance for the region of responsibility as well
as the performance of individual Team Leads and Analysts through power bi Desktop & published on
Services.
Maintained existing Power Bi reports and dashboards and made changes on to the same project as
per the new SLAs documents & changing in business requirements for the delivery team & Client
expectations.
Integrated Power BI report into SharePoint for data visualizations and delivering meaningful,
actionable insights and set up through automate refreshing Daily/weekly/Monthly Dashboards on
Power BI Services.
Having experience to create the report in SSRS and if any further Adhoc request arrives can be
manage accordingly.
Using SSRS to deploy the various interface of the report to give a proper insights using Matrix,
Drilldown etc.
Having experience to work with various module of SAP including the crystal report.
Ive worked with different type of SAP called BWP,BPP P20, P22 etc
Having expertise to handle the project and provide the understanding to the different level of
management.
Preparing the multiple reports
Generate, maintain KPI, SLA and Agent performance analysis report on Power BI desktop and
Publish.
Maintained existing Power Bi reports and dashboards and made changes on to the same project as
per the new SLAs documents & changing in business requirements for the delivery team & Client
expectations
Expectations
-
Generated ad-hoc reports in Excel power pivots and shared them using Power BI Desktop.
Responsible for maintenance of all Microsoft Power BI reports and Microsoft Power Automate
(flows
Develops chart & power pivot that ensure Incident and Service-related action items are tracked.
Developed approval workflow and attached to document library to automate the approval process.
Used various sources to pull data into Power BI such as SharePoint, Salesforce, Remedy, ServiceNow.
Developed inventory management system based on my organization requirement using PowerApps.
Develops key performance indicators (KPIs) and provide regular reporting for IT Service
management.
Develops dashboard incident related performance analysis and reporting for review by IT
management tools mostly JIRA, ServiceNow, ITSM, ITIL and BMC remedy saleforce.
Working with the Operations Manager to establish and operationalize Service Level Agreements for
key services and conducted complex business problem analyses to reduce operational SLAs as part
of client
Reduce manual report the overall Service Desk performance for the region of responsibility as well
as the performance of individual Team Leads and Analysts through power bi Desktop & published on
Services.
Maintained existing Power Bi reports and dashboards and made changes on to the same project as
per the new SLAs documents & changing in business requirements for the delivery team & Client
expectations.
Integrated Power BI report into SharePoint for data visualizations and delivering meaningful,
actionable insights and set up through automate refreshing Daily/weekly/Monthly Dashboards on
Power BI Services.
Having experience to create the report in SSRS and if any further Adhoc request arrives can be
manage accordingly.
Using SSRS to deploy the various interface of the report to give a proper insights using Matrix,
Drilldown etc.
Having experience to work with various module of SAP including the crystal report.
Ive worked with different type of SAP called BWP,BPP P20, P22 etc
Having expertise to handle the project and provide the understanding to the different level of
management.
Preparing the multiple reports
Generate, maintain KPI, SLA and Agent performance analysis report on Power BI desktop and
Publish.
Maintained existing Power Bi reports and dashboards and made changes on to the same project as
per the new SLAs documents & changing in business requirements for the delivery team & Client
expectations
Integrated Powe
Employment Preferences
Expected Base Salary
*,*00,000 INR
Academic Degree
Experience
Total Professional Experience
Enterprise Experience
Skills
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