MS Dynamics CRM Technical Consultant
I am a Microsoft Certified Professional and an experienced Software Engineer with 6 years of professional experience who can bring a diverse skillset and creativeness. I am an object-oriented individual who takes every challenge as a step towards success. I am currently working as a MS Dynamics CRM Developer with one of the leading Software House in the region, VeriPark. I have been involved in Enterprise Level Projects specifically towards Banking Industry, Currently I am working for Bangkok Bank Contact Center Work stream and have been involved in all the project phases thus far. The project involves VeriTouch integration (a vertical solution built on top of Dynamics CRM) along with Unified Service Desk. I have been involved in the requirement gathering and design sessions for CTI and Cisco Finesse integration for our Contact Center Project. Previously, I have been involved in Bangkok Bank Branch Work stream as well as I have worked extensively with VeriTouch product team. I have also worked with Standard Chartered bank and have worked on different in-house projects which are currently live in Standard Chartered Pakistan. I have worked on a Fraud Case Management System. Also, I have worked as a Software Analyst for The Shams Group which primarily targeted the Hospital Sector and had products like ETranscriptor and OCS.
My objective is to work for a dynamic organization that can give me space for professional growth. I consider myself a result-oriented, dependable, and capable worker; who is not easily affected by job stress, and will be a strong asset to any organization in a variety of duties.
My field of interest is Microsoft Dynamics 365. I am looking for a techno-functional role where I can increase my knowledge and at the same time apply what I have learned during my experience at different organizations.
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