MBA at Nexford University| Bsc Economics/ Line Manager| Business Administrator and Managem

Customer Success & Account Management Lagos, Lagos, Nigeria

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Summary

A recent MBA graduate specializing in finance and blockchain technology, I have three years of
experience in a contact center as a Customer Experienced Manager, where I developed my
problem-solving, communication, and customer service skills. My education and work
experience have equipped me with the knowledge and skills to excel in a fast-paced and dynamic
work environment. I am passionate about learning new things and bringing innovative ideas.
"My goal is to leverage my skills and experience to contribute to the success of a dynamic
organization in the finance, blockchain industry, and customer service roles. I have singlehandedly contributed to the safety of customers accounts which in turn protected the interest of
the organization against public or social media harassment. These were achieved through my
intuition while carrying out the authentication guidelines following the banking policy. Also, for
three consecutive times, I have won the best consultant of the week.

Expectations

Since I have an MBA in Fintech and Blockchain technology, and I am also interested in a finance-related role, I want to consider roles in the following areas:
- Fintech startups
- Blockchain consulting firms
- Financial institutions that are exploring or implementing blockchain technology
- Financial service providers that are integrating fintech solutions
- Fintech research and development teams.