Manual test, product owner, project management candidate in Manaus, Amazonas, Brazil

Summary

Alexandre Contact
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Summary

Professional Summary
Results-oriented and seasoned Quality Analyst with a proven track record of leadership and expertise in the field of Assurance Quality Innovation. Over a decade of experience spanning diverse roles, contributing to the success of global technology leaders like SIDIA SAMSUNG, CAPGEMINI BRASIL, and WTF WELCOME TO THE FUTURE.

Key Competencies:
Leadership & Coordination: Successfully led and coordinated teams, with a focus on automation testing, process innovation, and optimization of Key Performance Indicators (KPIs) for Latin America.

Automation Strategy: Spearheaded the development and implementation of innovative automation testing strategies, leading to enhanced efficiency and substantial reduction in test time.

Continuous Improvement: Pioneered initiatives to refactor KPIs, aligning them with business objectives to drive continuous performance improvement.

Project Management: Demonstrated proficiency in project management using tools like Jira, with a keen focus on aligning projects with quality objectives.

Global Exposure: Extensive international experience, having worked in Mexico, Panama, Uruguay, Colombia, Paraguay, Argentina, Bolivia, Ecuador, Nicaragua, Bahamas, Dominican Republic, and Jamaica.

Award-Winning Performance: Acknowledged with seven awards for User Trial Samsung and recognized as a Star Member of SIDIA (SAMSUNG) in 2021 for outstanding project performance.

Coding Automation Excellence: Led the AQI team to secure first place globally in the coding automation team by Samsung in 2022.

Efficiency and Time Optimization: Achieved first place for time saved in Samsung projects in 2023 through strategic initiatives and streamlined processes.

Professional Development:
Continuously invested in professional development, holding certifications in Six Sigma (White Belt, Yellow Belt), Telecomunicações, ISTQB CTFL, and specialized training in Selenium, Test Complete, and Scrum.

Mobile phone: Contact
Email : Contact

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Experience

- Quality Analyst (Leader AQI) at Sidia Instituto de Ciência e Tecnologia
01/2022 - 12/2023
Coordination of the Brazil field test automation team;
Monitoring the interaction of new product models and software verification, etc. Even traveling to other countries for product testing and approval.
Preparation of management reports (KPI, sprint control, management flowchart, kanban execution in jira, creation of new automation and test tasks, creation of projects in jira, automation improvements and error correction VOC);

- Senior Quality Assurance Tester at Sidia Instituto de Ciência e Tecnologia
09/2021 - 01/2022
Monitor new product models and software verification for adherence to quality standards. Conduct product testing and obtain necessary approvals, including international travel. Prepare management reports, including KPI analysis, sprint control, and kanban execution in Jira. Create and manage automation and test tasks, ensuring efficient execution. Develop projects in Jira, aligning them with quality objectives. Identify and implement automation improvements and address errors based on VOC feedback.

- Field Engineer pleno at Sidia Instituto de Ciência e Tecnologia
03/2019 - 09/2021
Monitoring the interaction of new product models and software verification, etc. Even traveling to other countries for product testing and approval.
Preparation of management reports (KPI, sprint control, management flowchart, kanban execution in jira, creation of new automation and test tasks, creation of projects in jira, automation improvements and error correction (VOC).

- Analista de teste pleno at Capgemini
09/2018 - 03/2019
Preparation of test plans, schedules, procedures, implementation of programs
for team development, in order to ensure the quality of Customer Systems.
Preparation of management reports.

- QA Analyst at Welcome the Future
10/2017 - 04/2018
Monitoring and continuous improvement of the company's Management system
as well as ensuring the quality of customer systems.
Preparation of management reports.

- Field Engineering at BRISA Sociedade para o Desenvolvimento da Tecnologia da Informação
09/2015 - 01/2016
LG software analysis for new handsets, operating by the brand throughout Latin
America, pointing out software bugs and fixes.
Preparation of management reports.

- QA Analyst at BRISA Sociedade para o Desenvolvimento da Tecnologia da Informação
07/2014 - 09/2015
LG software analysis for new handsets, operating by the brand throughout Latin
America, pointing out software bugs and fixes.
Preparation of management reports.

- QA Analyst at BRISA Sociedade para o Desenvolvimento da Tecnologia da Informação
02/2013 - 09/2015
LG software analysis for new handsets, operating by the brand throughout Latin
America, pointing out software bugs and fixes.
Preparation of management reports.

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Education

Pontifícia Universidade Católica de São Paulo
Software engineer, Engenharia de Software, 01/2023 - 01/2024

UEA
Master of Business Administration - MBA, Gestão de Projetos, 2020 - 2022

UniNorte (Centro Universitário do Norte)
Pós, Engineering telecommunications, 2019 - 2020

UFBA - Universidade Federal da Bahia
Bacharelado, Bacharelado Interdisciplinar em Ciência, Tecnologia e Inovação (BI-CTI), 2017 - 2020

Area1
Bachelor of Engineering (B.E.), Mechatronics, Robotics, and Automation Engineering, 2010 - 2017

Universidade do Estado da Bahia
Bacharelado, Computer science, 2010 - 2015

Expectations

MANAGER, COORDINATOR, QA LEAD, PROJECT MANAGER, PROJECT OWNER, PROJECT LIDER Professional
with over 10 years of experience in the areas of TESTING, AUTOMATION PROJECTS, and QUALITY in large national
and multinational companies such as SAMSUNG SIDIA, CAPGEMINI, WTF, BRISA/LG. MBA in Project Management.
pursuing a postgraduate degree in Software Engineering, with previous postgraduate studies in Network and
Telecommunications Engineering. Holds a degree in Science and Innovation and another in Computer Science. Advanced
in English and intermediate in Spanish. Responsible for leading the AQI sector, overseeing development activities,
creating new process automation projects, and improving the SQE testing approach. Increased automation across
departments and improved quality department strategy reports. Created and monitored tasks and flows in Jira and GitHub,
and oversaw the code review process. Developed documentation and structured the AQI (Assurance Quality Innovation)
team at Samsung SIDA, as well as created project delivery documentation at Capgemini. Coordinated teams focusing on
automation testing, process innovation, and optimization of Key Performance Indicators (KPIs) for Latin America. Developed
and implemented innovative automation testing strategies, resulting in continuous performance improvement and reduced
testing time. Monitored the Voice of Customers (VOC). Responsible for validating software for new LG models and
conducting tests and approvals throughout Latin America. Created automated tests to ensure quality, as well as developed
and implemented unit tests. Reported on product KPIs, test status, sprint control, Kanban, and automation creation.
International experience in Colombia, Peru, Panama, Paraguay & Bolivia