Manager IT Operations
Summary
An IT professional has extensive experience in systems engineering and IT operations, with a recent focus on leadership and strategic initiatives. From 2024 to 2025, they worked as a Systems Engineer, contributing to vCIO initiatives and developing solution definitions collaboratively with clients and internal teams. In 2024, as a Senior Manager of IT Operations, they spearheaded maturity efforts, addressing management concerns, governance, compliance, and cybersecurity in alignment with business objectives. This included launching Identity Access & Management projects, undertaking device management initiatives, and implementing IT service management (ITSM). Previously, from 2023 to 2024, as a Senior Systems Engineer, they led IT Operations teams, with ownership of identity governance and lifecycle management platforms, and developed IT Service Management leveraging the ITIL framework. This role also involved administering cloud-powered productivity and collaboration platforms and supporting security posture management and SOC 2 vendor readiness. A significant portion of their career, from 2010 to 2022, was spent as the Head of IT Infrastructure & Operations, where they were responsible for a broad range of IT services including System Architecture, Networks, End User Computing, SaaS, Cloud Services, Cybersecurity, and Telecommunications. Key accomplishments in this role included driving virtualization, transitioning to colocation, revamping disaster recovery strategies, implementing Zero Trust foundations, and focusing on the Microsoft 365 ecosystem. They also delivered SD-WAN platforms, adopted wireless infrastructure, revised endpoint security strategies, and implemented Desktop as a Service and Enterprise Mobility Management.
Expectations
Remote, IT Operations, Equity, Bonus
Employment Preferences
Spoken Languages
- English - Fluent
Expected Base Salary
**1,164 USD
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- VMware Infrastructure 3
- IBM 4690 Point
- Sale
- Thin Client
- VoIP Telephony
- Network Equipment
- Novell Directory Services
- Active Directory
- Beowulf Cluster
- Microsoft Windows
- UNIX
- Sun Solaris
- Red Hat Enterprise Linux
- HIPAA Compliance
- Dell VXrail HCI
- VSphere
- VSan
- HPE
- EMC
- 3par
- Nimble
- Equinix
- Tierpoint
- Veeam
- Zerto
- AWS
- Wasabi
- Zscaler
- ZPA
- ZIA
- Microsoft 365
- Azure AD
- Intune
- Azure
- Microsoft Office 365
- Teams
- OneDrive
- Power BI
- Microsoft Defender
- Cisco Meraki
- Aruba Networks
- AirWave
- ClearPass
- Cape Networks UX
- Carbon Black
- Autopilot
- Jamf
- Google Workspace
- AirWatch
- SOTI Mobicontrol
- Wyse
- Zebra
- Okta
- Slack
- Zoom
- Atlassian Jira
- Confluence
- ITIL Framework
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