Linux Administrator

Summary

PSA: ConnectWise Manage and Autotask - Ticket Lifecycle, Dispatch, Time Entries, SLA Management. , RMM: ConnectWise Automate, Bomgar
End User Support: Desktop Troubleshooting, Printer Support, Network Connectivity, Outlook troubleshooting.
Support all service team responsibilities and projects assigned by management.
Ability to solve technical and operational problems, showing a high level of customer service and project management skills.
Identifying user needs.
Understanding of Microsoft file sharing and permissions.
Troubleshoot mail flow and email connectivity issues.
Assist with software and hardware upgrades and new installations.
Understanding of information security and ability to apply it effectively.
Ability to take charge and solve problems like server down incidents, network issues, and end user trouble.
Escalate unresolved cases to relevant support team.
Log and track calls using ticketing system.
Develop network and system support documentation.
Participate in the technical side of strategic business projects, providing expertise for decision makers.
Self-Managed, fast learner, organized, motivated, and efficient.

Expectations

My aim is to work in pragmatic way in the organization where I can use my talent and enhance my skill sets to meet the Company goals with full integrity and zest. I love to learn new things and work in challenging environments and pursue a professional career with a Company where my individual excellence and knowledge base is utilized to contribute to company's growth and where I am given challenging opportunity to develop my skills.

Employment Preferences
Expected Base Salary

**0,000 INR / year

Academic Degree
Security Clearance Level
Experience

Total Professional Experience

5 years

Startup Experience

4 years

Big-Tech Companies

no experience

Enterprise Experience

1 year
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Contacts

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