Lead Customer Success Manager

Summary

A seasoned player in success management, I am passionate about collaborating with customers and senior managementteams to deliver great customer success journeys. I have earned multiple awards for my expertise in productimplementation and growth, stakeholder management, and customer-centric solution. As a Lead Customer SuccessManager at OpenText, I enable customers to realize the potential of the OpenText platform and solutions. I coachcustomers on the most relevant features and functionality for their specific business needs, and serve as their advocateinternally to resolve any issues or roadblocks. I also contribute to the product team by providing feedback and insightsfrom the customers. My mission is to empower customers to achieve their goals and drive value from OpenText products

Expectations

I am looking for a challenging Customer Success Management role in a IT firm

Employment Preferences
Expected Base Salary

*,*00,000 INR

Academic Degree
Experience

Total Professional Experience

11 years

Startup Experience

no experience

Big-Tech Companies

11 years

Enterprise Experience

11 years
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