IT Technical Specialist

System Administration Dubai, Dubayy, United Arab Emirates

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Summary

SPECIALISTHighly experienced IT Support Specialist with 8 years of expertise in delivering top-notch technical support and ensuring seamless IT operations. Skilled in cloud technologies, Windows, Linux, server administration, Virtualization, backup administration, patch management, storage administration, networking, hardware, and IT products. Proven track record of resolving complex technical issues, implementing process improvements, and providing exceptional customer service. Possesses excellent problem-solving skills, strong analytical abilities, and effective communication skills. With a strong foundation in computer applications through my BCA degree and 8 years of experience in the IT industry, I am confident in my ability to make a valuable contribution to your team.

My expertise in server administration, honed over 6 years, has equipped me with in-depth knowledge of VMware, Veeam backup tool, Disaster Recovery, Windows server administration, and Linux Server administration. Additionally, I have hands-on experience with patch management tools like GFI Languard, WSUS, and Redhat Satellite. My proficiency in storage and cloud platforms like AWS and Oracle Cloud Infrastructure, along with networking and Office 365, makes me a well-rounded professional.

Throughout my career, I have developed strong analytical and problem-solving skills, enabling me to effectively troubleshoot and resolve complex technical issues. My excellent communication and interpersonal skills have fostered successful collaborations with teams and clients alike. I am comfortable working independently and as part of a team, ensuring seamless adaptability in any work environment.