IT Technical Program Manager
America/Los_Angeles - PST / PDT
Summary
Looking for Opportunities as IT Technical Program Manager or IT (Data Center) Infra Manager:
Brief Summary
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12+ years of experience managing People & Programs with Global Data Center Server/Storage Infrastructure Services for Cisco IT, hosting to support enterprise IT Business Applications/Clients, and currently consulting with Meta supporting Datacenter Server Capacity Efficiency initiatives & Storage turnovers.
IT Technical Program Manager
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As IT Datacenter Technical Program Manager with Cisco IT, I have managed several large complex programs to its successful release sharing couple of highly impactful accomplishments/deliverables:
o	Managed Global Data Center Migration program for large complex Customer Care Application/Database transformation & migration from San Jose to Texas Data Center. I managed execution of multiple project tracks for this program from initiation, scoping, planning & release go-live and transitioning to Operations/decommission of older infrastructure culmination of successful execution of multiple projects/tracks led to successful go-live as scheduled, working across multiple cross-functional stakeholders in infrastructure domains and application architecture.
o	Led Program outside of Cisco IT for securing networks & server infrastructure as well as optimizing infrastructures for manufacturing global partner sites exposed to security vulnerabilities & intellectual property thefts impacting Cisco product assembly/testing/shipment delays. I managed from initial discovery to phased delivery of target-state solutions reducing security vulnerabilities, improved ROI and enabling IT operating model/governance working cross-functionally across stakeholders from multiple IT infrastructure domains, supply chain & manufacturing partners.
IT Infrastructure Manager
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As IT Infra Manager, managed technical teams and Infrastructure Programs driving architecture, design, delivery & operational functions within Global Data Center Server Infra team enabling Solutions Delivery for Enterprise Business IT Client needs through architect, design, implement & operate pillars with cross-functional collaboration with peer infrastructure domains network & security, storage, backup, database, performance, web services. Some of the core responsibilities include:
o	Infrastructure (hardware fleet) & OS lifecycle management,
o	Security & Compliance (OS Patching),
o	Service Assurance, Service Excellence (24x7 Operations),
o	Infra Roadmap & Planning,
o	Capacity Management & Data Center migrations,
o	Vendor Management for Managed services and managed associated budget,
o	NPI and enabling automated services for client needs.
Expectations
Looking for Opportunities as IT Technical Program Manager or IT (Data Center) Infra Manager working across diverse team members and leading technologies and be active part of delivering key initiatives to the success of the org I represent.
Employment Preferences
Academic Degree
Experience
Total Professional Experience
Big-Tech Companies
Enterprise Experience
Skills
- Data Center Operations
- Project Delivery
- Data Center Migrations
- Transformations
- IT Service Management
- ITIL
- Incident
- Problem Management
- Infrastructure Compliance
- Security
- Infrastructure Lifecycle Management
- Technical Leadership
- Strategy
- Planning
- Solutions Architecture
- Virtualization
- Cloud
- Systems Administration
- Operational Excellence
- Automation
- People Management
- Program Management
- Vendor Management
- Budget Management
- Capacity Management
- Business Continuity
- DevOps
- Site Reliability Engineering
- SRE
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