IT Technical Manager

Summary

Results-oriented professional with extensive experience leading end-to-end customer support/engagement programs.

Track record of driving success through effective relationship management, IT strategy and implementations, Global application delivery, business and digital transformations and process improvements

Skilled in identifying organizational needs and deliver sustainable technology solutions to improve profitability via revenue growth, cost savings and increase in employee/customer engagement.

Adept at delivering services to customers while improving service delivery processes, communicating with stakeholders, and solving key issues.

Outstanding interpersonal and communication skills with ability to develop and maintain strong working relations at all levels within an organization.

Expectations

Professional growth, learn something new

Employment Preferences

Expected Base Salary

**0,000 USD

Academic Degree

Experience

Skills

• Customer Engagement
• Process Improvement
• MS SQL Server
• Cyber Security
• SAS
• Account Management
• Test Plan Design
• Incident Management
• Cross Team Collaboration
• IT Project Administration
• Client Relationship Management
• SAP ARIBA P2P
• Spend
• Management Suites
• French