IT Support Manager, IT Support Engineer, Workplace Support specialist

Profile
Contacts

Summary

With a rich and diverse career spanning over 12 years, the candidate is a highly skilled IT professional with expertise in IT support, infrastructure management, and VIP user support. They've successfully led teams, served as a key point of contact for the APAC region, and managed critical incidents across various roles. Proficient in troubleshooting hardware and software issues, the candidate has excelled in optimizing desktop configurations, maintaining network and server infrastructure, and providing comprehensive user training. Their experience extends to vendor communication, warranty claims, and handling priority incidents for VIP users. Adept at utilizing Citrix and other remote support tools, the candidate's background in server building and maintenance positions them as a valuable asset for IT excellence.

Expectations

Looking for a supportive workplace that values innovation and encourages collaboration. Keen on opportunities to leverage my expertise in IT support, infrastructure management, and user support. Looking forward to engaging in projects that allow to stay updated on emerging technologies and contribute meaningfully to the organization's success. A culture that fosters continuous learning and values work-life balance is ideal for my career aspirations.