IT Support Engineer
Summary
Senior IT Support Engineer with over 10 years of experience delivering end-to-end IT support across enterprise environments. Strong expertise in Service Desk operations, Windows systems, Microsoft 365, Active Directory, endpoint management, networking, and IT security best practices. Proven track record of resolving complex technical issues, improving SLA compliance, enhancing system uptime, and supporting business operations with reliable and user-focused IT solutions.
Expectations
Career growth and lifelong learning
Employment Preferences
Spoken Languages
- English - Intermediate
- Tagalog - Native
Expected Base Salary
**,500 USD
Expected Total Compensation
**,500 USD
Academic Degree
Experience
Total Professional Experience
Startup Experience
Enterprise Experience
Skills
- IT Support
- Service Desk Operations
- Windows 10
- Windows Server
- Microsoft 365 Outlook
- Teams
- OneDrive
- SharePoint
- Active Directory
- Azure AD
- Entra ID
- Endpoint Management
- Intune
- MDM
- Hardware
- Software Troubleshooting
- Network Troubleshooting DNS
- DHCP
- TCP
- IP
- LAN
- Wi-Fi
- VPN
- Ticketing Systems ManageEngine
- Incident
- Problem
- Change Management
- ITIL
- IT Asset Management
- Inventory
- User Onboarding
- Offboarding
- Backup
- Recovery
- Basic
- Endpoint Security
- Access Control
- Audio
- Visual
- A
- V
- Conference Room Support
- Remote
- On-Site Support
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