IT Support

Summary

My diverse background in network engineering and Azure administration enables me to optimize IT infrastructure, evidenced by a 15% increase in uptime and seamless migration of email services to M365 at GTCFX, while my primary focus remains on delivering efficient tech support to enhance operations and user experiences.

Expectations

My main expectations are to collaborate effectively with my team, learn new skills, and contribute to the success of the company. I'm excited to take on challenges, grow professionally, and make valuable contributions that align with the company's mission and values.

Employment Preferences

Expected Base Salary

**,500 USD

Academic Degree

Experience

Skills

• Disaster Recovery Planning
• Scripting
• Automation
• Project Management
• System
• Network Administration
• Hardware Deployment
• Helpdesk Support
• Backup
• Recovery
• Virtualization
• Patch Management
• Application Support
• Communication
• Customer Service
• Operating Systems Proficiency
• Windows
• Linux
• Cloud Platforms
• Azure
• AWS
• M365
• VPN Management
• Database Administration
• Certifications
• CCNA
• MCSE
• Endpoint Security Implementation
• Endpoint Management
• Identity
• Access Management
• Infrastructure As Code
• IAC
• Technical Documentation
• Video Surveillance Systems Maintenance
• Site Reliability Optimization