IT Support

Tech Support Perai, Pulau Pinang, Malaysia

Profile
Contacts

Summary

Experienced in Marketing field, IT
Technical and Event Management for
more than 3 years. Ready to commit
and apply past experienced for ensure
company sustainability. Have 3 years experience from IT Support (content expert) at Intel.

Expectations

Experienced in Marketing field, IT
Technical and Event Management for
more than 3 years. Ready to commit
and apply past experienced for ensure
company sustainability. Monitoring more than 10 agents for the past 2 year
- Training new hires and helping to resolve employee issues and
disputes
- Supervised agent to handled Salesforce tools
- Installed, configured, and manage account and their function
according to specification
- Ensured security and privacy of network and computer system
- Troubleshoot to identify and resolved problems in a timely
manner