IT Manager/Senior System Network Administrator candidate in Muscat, Masqat, Oman

Summary

Having 12 years of overall IT Experience.
Good Knowledge in Active Directory Creation, DNS Creation Knowledge in Firewalls, Networking and Management
Relevant Experience in IT infrastructure management, Server platforms support, Storage and backup management on different flavors of windows environments.
Rich experience in Application Support, Hardware Support and Windows environments,
Successful in undertaking critical work stacks part of project deliverables, demanding sound people management skills.
Preparing and publishing Capacity reports, Failure mode effect analysis, Risk registers, Availability reports, Future Recommendations and Knowledge Bases.
Major Incidents, Major Changes & Problem Management Process.

Jobs and responsibilities :

1. System Administration and Maintenance:
Installing, configuring, and maintaining server hardware, operating systems,
and software applications.
Performing routine Server, Network monitoring, maintenance, and
troubleshooting to ensure optimal performance and availability.
Managing user accounts, permissions, and access controls to maintain
system security and integrity using Active Directory Service.
Performing routine system monitoring and maintenance tasks to ensure
optimal performance.
Applying patches, updates, and security configurations to keep systems up
to date and protected against vulnerabilities.
Troubleshooting system issues, identifying root causes, and implementing
appropriate solutions.
2. Network Administration and Connectivity:
Configuring and managing network infrastructure, including routers,
switches, firewalls, and VPN Tunnels, SSL VPNs
Troubleshooting network connectivity issues, conducting performance
analysis, and implementing necessary optimizations.
Implementing and managing network services, such as DNS, DHCP, and
VPN, to ensure reliable and secure network access.
3. Data Backup and Disaster Recovery:
Developing and implementing data backup strategies to ensure the integrity
and availability of critical data.
4. System Infrastructure Management:
Installing, configuring, and maintaining server hardware and operating
systems.
Deploying and managing storage systems, ensuring data integrity and
availability.
Implementing backup and disaster recovery solutions to safeguard critical
data.
5. User Support and Troubleshooting:
Providing technical support to end users, resolving system-related issues in
a timely manner.
Assisting with software installation, configuration, and troubleshooting.
Conducting user training sessions to promote efficient system utilization.
Responding to user inquiries and resolving help desk tickets within agreedupon service level agreements (SLAs).
6. System Security and Compliance:
Implementing and enforcing security policies and procedures to protect
systems and data.
Monitoring system logs and implementing intrusion detection and prevention
systems.
Conducting regular security assessments, vulnerability scans, and
penetration tests.
Ensuring compliance with relevant regulations and standards (e.g., GDPR,
HIPAA) and implementing necessary controls.
7. Documentation and Reporting:
Maintaining accurate and up-to-date documentation of system configurations,
procedures, and policies.
Creating system performance reports, security incident reports, and capacity
planning reports.
Developing and updating system documentation, including standard operating
procedures and troubleshooting guides.
8. Team Collaboration and Project Management:
Collaborating with cross-functional teams to plan and implement systemrelated projects.
Coordinating with vendors and service providers to procure and configure
system hardware and software.
Managing system-related projects, adhering to timelines, and ensuring
successful project completion.
9. Network Infrastructure Management:
Designing, configuring, and maintaining network infrastructure, including
routers, switches, firewalls, and load balancers.
Ensuring network security through the implementation of appropriate access
controls, encryption, and network monitoring tools.
Troubleshooting network issues, conducting performance analysis, and
implementing necessary optimizations.
10. Network Administration and Maintenance:
Administering network services, such as DNS, DHCP, and VPN, to ensure
their availability and proper functioning.
Performing regular network backups, updates, and patches to keep the
network secure and up to date.
Monitoring network performance, analyzing traffic patterns, and proactively
addressing bottlenecks or connectivity issues.
11. User Support and Troubleshooting:
Assisting end users with network-related problems, providing technical
support, and resolving issues in a timely manner.
Conducting network diagnostics and troubleshooting connectivity problems to
identify and resolve network-related issues.
Collaborating with other IT teams to resolve complex network problems and
ensure seamless integration with other systems.
12. Network Security and Compliance:
Implementing and enforcing network security policies, protocols, and best
practices.
Conducting regular security audits, vulnerability assessments, and
penetration testing to identify and mitigate potential risks.
Ensuring compliance with relevant regulations and standards (e.g., PCI-DSS,
VAPT) and implementing necessary controls.
13. Mobile Application Support:
Implementing and giving support for the android and iOS applications.
Webserver configuration and maintenance (Apache, Tomcat)
Ensuring compliance with relevant regulations and standards (e.g., PCI-DSS,
VAPT) and implementing necessary controls.