IT Infrastructure Specialist
Summary
Mashreq Bank standard Application support
Capital Marketing application support
Thomson Reuters
Bloomberg Terminals
Barclays Platform
Auto Bahn Platform
JP Morgan Platform
City Velocity
MT4/MT5 Trading platform
Trading platform application support (UBS Neo, Globus, DQC & VAM)
Various application Support Used for Trading Deals (Trade net, Fox, Redi)
IPC Telephony management in market trading floor
Working knowledge in WEY Technology in Trading floor & Control room management
Working knowledge in java-based application
Working knowledge in SCCM
Patch update through SCCM
Remote support by using SCCM
Monitoring security vulnerability daily wise
O365 Office Administration
Handling O365 Migration project
Migrating Around 4000 Users from On Prem to Cloud
PST Cloud Injection Activity
Handling VDI Migration project
Migrating Around 3000 Users to VDI (Virtual Desktop Interface)
Upgradation of VDI Win 7 to Win 10 OS
Team Lead role in End User Service Team
1. Managing Team Members (20 Engineers) for IT Support for all bank users
2. Managing BMC Remedy and coordinating with the team for closing ticket before SLA
3. Coordinating with different team members for various project
4. Coordinating with Citrix Team for resolving various application dependency issue in VDI
5. Coordinating with the team members for Completing various projects
VDI Migration
PST Removal
OS Patch Update through SCCM
Various change management request-Coordinating with change management team
Working with Citrix Directory with Admin Privilege
Provide 24*7 Support for Bank wide Users
Provide support for all bank wide applications
Worked in ITIL Methodology environment.
Change Management
Release Management
Incident Management
Service Request
Problem Management
Working knowledge in Microsoft azure (PAAS & SAAS)
Knowledge in PowerShell & cloud shell
MDM (Mobile Device management) Configuration & Management Bank wide
Intune Company Portal
Falcon Crowd strike Antivirus administration
Working knowledge in Linux Administration
User Account management
Working knowledge in SQL
Knowledge in Network Traffic packet capture
Knowledge in Vi Editor
Knowledge in backup and restore
Strong knowledge in server 2008, 2012 ,2016 & 2019
Active Directory Administration using Admin Pack (Creation, managing of Users and Computers)
Administration of Windows Patch (WSUS) and Group Policy
Windows clustering administration
Symantec antivirus updating and management
Monitor all nightly backup routines to ensure data integrity and recovery. Corporate-wide patch and
update management of all servers.
Review server logs to identify potential problems recommend corrective actions and implements
actions.
Work with IT management to make recommendations for upgrades, new hardware, peripherals, and
network operating systems.
Operation and upgrading of DNS, Radius, Email, FTP, POP, IMAP, MySQL, spam, and virus scanning
services.
Provide support for system recovery that included continuous evaluation of backups and recovery plans
BMC Remedy Ticket Management & Monitoring for closing SR before SLA
VMware Administration-Diagnosis of VMware performance and perform VMware performance tuning
Work with wide range of Microsoft products(O365) globally
Various Cisco based application support
Vendor Management
Up gradation of existing IT setup to modern technologies
Expectations
Better Carrier
Employment Preferences
Expected Base Salary
**,000 USD
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Contacts are hidden
Send a connection request to the candidate to get their contact details.
Contact Candidate