IT Helpdesk

Summary

- Supported internal network setup and maintenance for a technical engineering office, including IP assignment, router configuration, and printer management.
- Resolved persistent connectivity and hardware malfunctions, ensuring 99% system uptime.
- Provide remote technical support to clients, resolving 90%+ of issues on first contact.
- Troubleshoot Wi-Fi connectivity, system errors, software installations, and general hardware diagnostics.
- Educate clients on digital tools and promote best practices for secure and efficient device use.

Expectations

Start a new career in Canada.

Employment Preferences

Expected Base Salary

**,000 CAD

Expected Hourly Rate

** CAD/hr

Experience

Skills

• Node.js
• Basic
• I Developed My Own Website
• Using Front-end
• Back-end