IT Analyst
Telecommunications Programming Washington, District of Columbia, United States
America/New_York - EST / EDT
America/New_York - EST / EDT
Summary
Information Technology Analyst with 7+ years of experience. Supporting onsite and remote clients, deskside and application support. VOIP systems and Call Center Implementation. Systems Admin MACD: Microsoft TEAMS, Avaya, Broadworks, Counterpath, NICE inCONTACT, Audian, Genesys. Strong analytical and troubleshooting skills in conjunction with communication and organizational skills. Ability to adapt and work proficiently cross-functionally to achieve mission objectives.
Expectations
Collaborative team work, Room for growth, Loyal and supportive leaders, gratification from the work and projects at hand.
Employment Preferences
Expected Base Salary
**,000 USD
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- Asset Management
- Audian Communications
- Avaya Systems
- AWS
- Broadworks Solutions
- Cisco Meraki
- Cloud PC
- Communication
- Concord Solutions
- Desktop Troubleshooting
- Documentation
- End User Training
- Efax Solutions
- Ivanti Management Console
- JIRA
- Mac OS Monterey
- Microsoft Server 2019
- Microsoft Teams
- Mobile OS Apple
- Android
- Office 365 Suite
- OS Imaging
- Deployment
- OSI Model
- Project Management
- Remote Troubleshooting
- Resourcefulness
- TCP
- IP Model
- Teamwork
- TrackIT
- Vendor Management
- Windows 10
- Web RTC
- Windows Group Policy
- Windows Powershell
- Zscaler
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