Infrastructure Analyst,DevOps, Data Engineer, Application Support, Service Manager candidate in Glasgow, Scotland, United Kingdom

Summary

Application Support

Key Skills
Excellent Communication, interpersonal and Customer Facing Skills
OPENLINK/Endur, Tibco
Hyper-V, Nutanix, VDI Infrastructure
PowerShell scripting skills
Unix/Linux skills Strategic development
Design, Deploy, Release and Support Projects
AGILE, JAVA, Junit, Eclipse IDE ITIL Processes and procedures
Microsoft ADDS, Group Policies
TCP/IP networks, DNS, DHCP
Oracle 19c, 12c, 11g, RDMS, SQL, SSMS
Microsoft Office Suite and O365, Microsoft Intune and Azure
MS Cloud Platforms

Application Support Systal (Nov 2022 May 2024)
Working closely with Front/Middle/Back office, Operations and Finance business users and responsible for 3rd line support for all trading activities of Operational and Forward Traders of Scottish Power GEM project. Have business knowledge in Gas, Power and Wind half hourly and forward Trading activities.
Support and coordination of scheduled applications maintenance, releases and deployments and major version upgrades.
Set and prioritise goals regarding daily tasks, deployments, and projects. Resolve technical issues in a timely manner.
Manage the licenses for operational business applications.
Work as part of a diverse team and collaborate with Dev, SQL and Oracle DB administrators to maintain application databases in best ways for individual applications needs.
Involve in communicating with end users (Ops and Forward Traders) to gather their business requirements and identify issues to improve, support Dev team to translate into stories/epics for development solutions aligned with IBERDROLA IT policies and standards.
Support Analyst NHSGGC (April 2018 Oct 2022)
Involve in infrastructure technical services as an application packager of DMAP (Desktop Management and Application Packaging) team.
Skills and technologies involve application packaging, sequencing and deployment using Microsoft tools such as APPV-4.6, APPV-5, Group Policy Management and SCCM.
Possess skills working in VDI environment using Nutanix Hyper-V, Microsoft Configuration Manager and Cloud Technologies.
Support Engineer Bridgeall Libraries Ltd, UK (May 2017 2018)
Provide Support services to customers of Bridgeall Libraries Ltd. Perform analysis of customer issues, including code, configuration, and database setup for customers. Technologies include:
RDBMS, SQL
Linux/Unix, Bash Shell Scripting
Git source control tool
Java Eclipse
salesforce
Developer, CGI UK (May 2013 January 2016)
Took part in Energy Trading and Risk Management project for Scottish Power and delivered several high-quality development projects and consistently produce high-quality deliverables. Her responsibilities cover;
Develop client application in Java Eclipse Galileo IDE which extracts custom PDF files to PNG format. A commercially supported version of open-source java library ICE PDF is used to develop to convert selected pages from a PDF into JPEG/TIFF/PNG images.
Develop new and maintain existing functionalities of Wholesale Energy Trading projects using Java, Open Source and .Net Technologies.
Develop Business Optimization projects using niche technologies such as Endur AVS/JVS, TIBCO Business Works and PLSQL.
Successful delivery of VSS TFS project - Migration of latest versions of source code from existing repository to single repository on Microsoft Exchange server which has Team Foundation Server 2012 installed.
Understanding and contributing to the Utilities Business Unit development projects.
Liaising with Support team to develop and maintain the opportunities in pipeline.
Wireless Monitoring System Engineer, IDEAS Ltd - Glasgow (October 2012 Feb 2013)
Support expanding applications for WEMS Wireless based remote structural monitoring system.
Design and program MSP430 microcontroller/embedded firmware using Cross Studio for MSP430 software development tool from Rowley Associates.

Software Developer, Howden Compressors Ltd - Glasgow (January 2011 June 2012)
Reported to R&D manager and carried out software engineering activities (using Agile methodologies) to design, develop, test, evaluate and prepare the deployment of the new selection software dedicated to the performance of predictions and selection of Howdens screw compressors for Refrigeration, Oil Free and Natural Gas Processes.
Designed the GUI (user interface) layout and conducted review meetings to obtain feedback. On approval, developed the GUI using WinForms in .NET and object-oriented design techniques (C++, C#) using Visual Studio 2008.
Create DLLs. Create PDF reports using a free, open-sourced, HARU PDF software library. Use Excel automation to create an Excel Reports using C++/C# .NET Programming.
Perform Analysis of Compressor data. Use in house Test program to perform tests and import data from text files to EXCEL. Interpreted/Analysed the data and calculated coefficients needed to use in Selection Software.
Developed test plans. Reported bugs on OnTime Bug reporting tool and resolved issues with the GUI and core functionalities, compatibility with various OS platforms.
Embedded Software Developer, Honeywell Security UK - Motherwell (June 2007 August 2010)
Designed firmware on security systems and peripheral bus modules on a range of microcontrollers including M16c, M382, H8 devices.
Develop embedded software for products in accordance with the relevant regulatory and company standards and support continuous improvement of the previously released products using C programming language.
Produce design specifications, test specifications, and create ECRs and ECOs using AGILE to release new software to production.