Implementation Project Manager

Summary

15+ years experience in all facets of implementation protocols including organization, preparation, project management, client facing training, detailed documentation, and cross departmental communication to resolve issues and product enhancements.
Successfully implemented 300+ clients on all platforms of software and retained client relationships to ensure no churn.
Maintained implementation services for 25+ clients during all phases of implementation.
Collaborated with implementation team to develop 30+ standardized training presentations and videos.
Enhanced operations by collaborating and creating KPI surveys for client feedback on implementation.
Proven record of implementing critical high value accounts with shortened timelines.
Expanded customer base through trade shows and upsold products throughout training based on client needs.

Expectations

Professional Growth, Hybrid or Remote, Collabrotive Work Enviroment, Career Advancement, Inclusion and Diversity, Work Life Balance, Structured Onboarding, Open Communication, Financially Backed, Benifits, Positive Work Enviroment.

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

** USD/hr

Experience

Skills

• Curriculum Development
• Google Suites
• Adaptability
• Problem-Solver
• Critical Thinker
• Time Management
• Communication
• Client Centric
• Detail Orriented
• Multi Task