Implementation Consultant

Summary

I am an early career professional with experience in technical support, project management, and internal-facing implementations. As a specialty support team lead, I coached a team at 50% capacity during a high volume season while maintaining performance standards. In the implementation and delivery space, I contributed to the creation of an AI-assisted close the loop program, which considerably reduced manual work for Product Managers and automated follow-up workflows for over 800 customer insights across 22 in-product listening posts in a quarter. I pride myself on being detail-oriented, adaptable, creative, and a human-first team player.

Expectations

I am looking for a role where I can learn and apply new technologies in support of internal or external stakeholders. I would like a role that will grow my project management skills, preferably in a delivery or implementations role.

Employment Preferences

Expected Base Salary

**,000 USD

Academic Degree

Experience

Skills

• Project Management
• Stakeholder Management
• Qualtrics CustomerXM
• Qualtrics EmployeeXM
• Jira
• Cross-Functional Collaboration
• Google Suite
• Team Leadership