II Analyst
Summary
With over 9 years of experience in IT infrastructure, specializing in Active Directory, ITSM (Helix), and service desk operations, I bring a strong foundation in both technical execution and client service delivery.
I am immediately available and open to full-time remote opportunities that align with my skills in:
- Active Directory (on-prem & Azure AD)
- BMC Helix ITSM (Incident, Change, CMDB, API integrations)
- ITSM tools, troubleshooting, and ticket handling
- End-user support and process improvement initiatives
Expectations
Continuous learning
Employment Preferences
Expected Base Salary
*,*00,000 INR
Academic Degree
Experience
Total Professional Experience
Enterprise Experience
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