ICT Program Manager

Technical Project / Program Management Melbourne, Victoria, Australia

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Summary

Accomplished ICT Program Director with 20+ years' expertise in delivering high-value programs, championing agile methodologies, and optimizing margins. Proven leader in setting strategic visions, fostering team empowerment, and owning critical client accounts, resulting in increased satisfaction and revenue growth. Technically proficient with diverse industry expertise, showcasing proficiency in DevOps, SAFe Agile, ITIL, Six Sigma, and PMP. Recognized for delivering innovative software solutions, achieving cost reductions, and driving business growth. Strong in customer engagement, on-time program delivery, and exceeding revenue targets. Committed professional with honors, awards, and active non-profit leadership.

Expectations

1. Company Culture: what is the work environment, interactions among employees, and overall atmosphere. Ensure that the company culture promotes collaboration, innovation, and a positive work-life balance.
2. Values and Mission: Understand the company's core values and mission statement. Assess whether they align integrates its values into daily operations and decision-making.
3. Leadership Style: How is the leadership style of senior management. Does it promotes transparency, open communication, and employee development. how leadership handle challenges and support their teams.
4. Vision for the Future: What is the company's long-term vision and strategic goals. How the company adapts to industry trends and embraces innovation.
5. Collaborative Approach: What is the level of collaboration and cross-functional teamwork within the organisation. How decisions are made, and whether there's an inclusive approach to problem-solving.
6. Communication Channels: Review the accessibility of information and the transparency of communication from leadership.
7. Employee Development: What is company's approach to employee development and training opportunities. Is there are clear paths for career progression and whether the company invests in ongoing learning.
8. Innovation and Technology Adoption: How the company embraces technological advancements and innovation. Is there a culture of continuous improvement and a willingness to invest in new technologies?
9. Client and Stakeholder Relationships: What the company's approach to client relationships and stakeholder management. Review the organisation values and customer satisfaction.