Help/Service Desk
Summary
Seeking a position in an IT department with opportunities for career advancement and growth. Skilled in installing, repairing, and troubleshooting computer hardware & peripherals. Passionate of technology in learning, listening, and helping. Knowledge of networking devices and printers and understanding of Windows OS. Ability to manage troubleshooting tasks while analyzing new technology and remaining current on new technology and industry trends.
Expectations
Seeking a position in an IT department with opportunities for career advancement, professional development and growth.
Employment Preferences
Expected Base Salary
**,000 USD
Expected Hourly Rate
** USD/hr
Academic Degree
Experience
Total Professional Experience
Startup Experience
Enterprise Experience
Skills
- Systems
- Windows 10
- 11 Windows Server
- Android
- IOS
- Networking
- CMD
- PowerShell
- OSI Model
- TCP
- IP
- LAN
- WAN
- DNS
- DHCP
- VPN
- Hardware
- Docking Station
- SSD
- RAM
- POE
- USB Plug
- Play
- Sata
- AP
- Switch
- Gateway
- Software
- MS Office
- Teams
- Google Meet
- G Suite
- JAMF
- Checkpoint
- Desktop Central
- Spiceworks
- ServiceNow
- Dameware
- MS Deployment
- Cisco AnyConnect
- SCCM
- MSRA
- Security
- Domains
- Active Directory
- Group Policy
- MFA
- Okta Verify SSO
- MS BitLocker
- Soft Skills
- Customer Service
- Detail Oriented
- Teamwork
- Motivated To Learn
- Patience
- Phone Etiquette
- Client Satisfaction
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