Help Desk Specialist
Summary
Experienced IT Support Specialist with over 8 years in technical support and systems troubleshooting, both on-site and remotely. Skilled in diagnosing software and hardware issues, assisting users via remote tools like AnyDesk and TeamViewer, and supporting warehouse systems in high-demand environments such as Amazon. Strong foundation in Active Directory, basic Linux commands, and IT automation with Python. Google-certified in IT Support and Python Automation. Known for reliability, attention to detail, and a customer-focused approach. Actively expanding skills to better support users in diverse environments, including QA and system administration.
Expectations
A Help Desk position where I can take on real responsibility, grow toward more advanced technical roles, and contribute to improving support processes.
Employment Preferences
Relocation destinations:
- San Diego, California, United States
Spoken Languages
- English - Fluent
- Russian - Native
- French - Beginner
Expected Base Salary
**,000 CAD
Expected Hourly Rate
** CAD/hr
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
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