Help desk

Summary

Solutions-focused Help Desk Support Specialist with proven skills in evaluating clients' issues and walking through viable solutions to ensure overall satisfaction with company services. Seeking a challenging position at an organization that allows for further career advancement and exposure.

Expectations

Resolving technical issues with windows, servers, laptops, desktops, VPN Global Protect, Remote Desktop, Cisco Finesse and other software products

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

** USD/hr

Academic Degree

Experience

Skills

• VSphere Printers
• OS
• Windows 10
• Mac
• Exchange 2016
• Screen Connect
• VNC
• Microsoft Outlook
• Exchange Email Creation
• Exchange Group Emails
• Global Protect VPN Dell
• HP
• Lenovo
• Problem-solving
• Active Directory
• Office 365
• Spiceworks
• Microsoft Office
• Shared Emails
• Send
• Receive
• Yubi-Key MFA Setup
• IP Communicator
• Finesse
• VSphere