Foundational Support Engineer

Summary

I have extensive experience in technical support engineering, with expertise in Python, REST APIs, PostgreSQL, AWS, SQL, SSRS, C#/.NET, client network (SSL), and Windows OS. I previously worked as a Manager of Technical Support and Principal Technical Support Engineer at Emotive, where I built and managed the technical support engineering team, performed technical implementation, authored technical process articles, and provided technical guidance to end-customers. Additionally, I have a proven a track record of achieving goals outside of my professional work, including successfully flipping two properties for profit.

Expectations

I am seeking to join a company as an early or Foundational Support Engineer working closely with Product, Engineering, Sales, and Customer Success teams to develop internal and external technical process to provide world-class customer experiences through the entire customer lifecycle. I am looking for a company that makes work/life balance a priority and encourages experimentation and creativity.

Employment Preferences

Expected Base Salary

**0,000 USD

Experience

Skills

• SQL
• PostgreSQL
• Python
• C#
• .NET
• XML
• JSON
• Technical Process Creation
• Technical Process Documentation
• Process Automation
• Process Improvement
• Technical Support