First Line Support

Summary

Dedicated IT professional seeking a First Line Support position, bringing strong communication skills, technical expertise, and a focus on exceptional customer service. Proficient in troubleshooting hardware and software issues, with hands-on experience in operating systems (Windows, MacOS, Linux), remote assistance tools (TeamViewer, AnyDesk), software applications (Microsoft Office, Adobe Creative Cloud), and networking basics. Well-versed in Active Directory, security protocols, and ticketing systems (Jira, ServiceNow). A proactive problem-solver with a proven ability to analyze and resolve complex issues efficiently.

Expectations

New challenge.

Employment Preferences

Expected Base Salary

**,000 GBP

Academic Degree

Experience

Skills

• ServiceNow
• Active Directory
• Office 365
• VNC Viewer
• VPN
• MAC OS
• IOS
• Windows
• Android
• Strong Interpersonal Skills
• Time Management
• Presentation Skills
• Leadership Skills