Enterprise Service Management

Summary

Manage team of 10 Service Management team members providing operational oversight in key ITIL Service Management areas to client-user base of more than 10,000 employees. Managed resource volumes required to maintain client service level agreements.
IT Service Management and IT Service Delivery Manager offering 11 years of experience in Information Technology industry. Expert level of proficiency in key IT Service Management and Service Delivery areas, with strong focus on delivering strategic IT solutions to meet client changing demands.

Expectations

IT Service Management lead. Operations Manager. People Management. Technical Manager. Dev ops and agile practices.

Employment Preferences

Expected Base Salary

*,*00,000 INR

Academic Degree

Experience

Skills

• ITaiL V 3
• Azure
• AWS
• Written
• Verbal Communications
• Agile Practices