Director, Operations

Business Development & Operations Castle Rock, Colorado, United States

Profile
Contacts

Summary

Highly collaborative leader proven in driving transformative change and delivering measurable results within startup, midsize, and enterprise companies. Sharp business acumen with background leveraging strategic planning, budgeting, and organizational design to propel business growth. Ability to lead and manage organizational change effectively, ensuring smooth transitions during transformation initiatives. Engaging mentor and coach experienced in directing cross-functional project teams.

Signature Achievements & Specialties:
- Business Transformation: Demonstrated success driving $2.5M+ in annual savings and leading complex initiatives aimed at enhancing the customer experience while positioning teams for unprecedented success.
- Generative AI: Handpicked for Generative AI task force in 2023, collaborating closely with core IT, legal, and security teams to implement AI-focused toolsets, approaches, and training across the company.
- Learning & Development: Lifelong learner with technical credentials, including Project Management Professional (PMP), Information Technology Infrastructure Library (ITIL), and Knowledge-Centered Service (KCS).

Expectations

I was recently affected by a workforce reduction that impacted one-third of my last company, resulting in the termination of 382 employees. As a top-performing employee recognized within President's Club (top 5%), I'm ready to get to work quickly, using my expertise to support your business.