Director of Solutions Architecture
Summary
Experienced technology leader with a strong track record of driving customer satisfaction and operational excellence. Demonstrated success in streamlining onboarding processes, creating tools
and utilizing automations, leading to a significant 75% reduction in customer onboarding time. Skilled in cross-functional collaboration, strategic planning, frontline to c-suite stakeholder engagement, vendor relationships, technical expertise, and project management. Committed to
delivering outstanding results through customer-centric approaches and promoting employee engagement.
Expectations
Player/coach looking for roles where I can manage a team of Sales Engineers or Solutions Architects to demo products, implement
solutions and onboard clients, and/or provide long term technical support and customer success. Expertise in integrating various solutions (CDN, Cloud Hosting, API, WAF, reverse proxy products, etc.) with web traffic to provide SaaS and other services.
Employment Preferences
Expected Base Salary
**5,000 USD
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- Cloud
- AWS
- GCP
- Azure
- CDNs
- Akamai
- Cloudflare
- Fastly
- TCP
- HTTP
- SIP
- DNS
- WAF
- APIs
- REST
- SOAP
- Webhook
- Edge Computing
- CRMs
- Salesforce
- Hubspot
- Atlassian Products
- JIRA
- Confluence
- CMS
- Wordpress
- Shopify
- Salesforce Commerce Cloud
- WPEngine
- Scripting
- BASH
- PHP
- JS
- Jquery
- Python
- Perl
- Artificial Intelligence
- Operating Systems
- Linux
- MacOS
- Windows
- Android
- IOS
- ChromeOS
- Proxmox
- PfSense
- Motioneye
- ELK
- Elasticsearch
- Logstash
- Kibana
- Pi-hole
- Grafana
- Graylog
- Syslog
- Asterisk
- FreePBX
- Smart Home Automation
- Home Assistant
- Hubitat
- Smart Things
- IoT Devices
- ZWave
- Zigbee
- Wifi
- Bluetooth
- Network Engineering
- Network Cabling
- Hardware
- Software Technical Support
- Agile Project
- Management
- Leadership
- Implementation Planning
- Operational Process Optimization
- Change
- Communication
- Problem-Solving
- Customer Success Focus
- Quality Assurance
- Vendor Collaboration
- Data-Driven Decision Making
- Training
- Development
- Regulatory Compliance Adherence
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