Director of Operations

Summary

Organizational leader with experience leading Tech Operations, Customer Service Operations, Trust & Safety Operations, Reporting, Human Resources, and Consulting teams; driving process improvements, and delivering results.

Passionate about building inclusive and cross- cultural teams, leading cross-functionally, solving complex problems, developing people, understanding and improving customer/user and employee experience, and leading / partnering with organizations to maximize employee performance in service of the business' strategic objectives.

18+ years of experience in different roles, industries, and locations.

Strong communication skills and a proven ability to lead teams & projects under a high-pressure and ambiguous environment. Fully bilingual (Spanish & English).

Expectations

I am at my best when I am helping people and organizations fulfil their mission, grow and improve. I want an opportunity that will allow me to have a real impact in a team, an organization, and a customer base.

Employment Preferences

Expected Base Salary

**5,000 EUR

Academic Degree

Experience

Skills

• Operations Management
• Leadership
• Cross-functional Collaboration
• Performance Improvement
• Consulting