Director of Engineering, AVP

CTO / Director of Engineering Noida, Uttar Pradesh, India

Profile
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Summary

working as a Director of Engineering with a SaaS Product based organization
Key Impact Areas:
-Championed the adoption of Generative AI technologies within the Digital Content Creation Suite and CMS, driving significant enhancements in product functionality and market competitiveness.
-Orchestrated a seamless transition of the program to Indias development center, optimizing local resource integration and operational effectiveness.
-Spearheaded initiatives that achieved a 60% reduction in longstanding backlogs, markedly improving process efficiency and project completion rates.
-Developed and executed role-specific on-boarding strategies, reducing resource allocation time by 50% and accelerating team productivity ramp-up.
-Governed the strategic execution of product roadmaps and service delivery, ensuring comprehensive ownership of the platform and Epics aligned with organizational goals.
-Engineered new features utilizing cutting-edge generative AI technologies, such as OpenAI and Amazon Bedrock, to advance innovation and technological leadership.
-Oversaw product engineering and provided DevOps solutions to clients, significantly boosting system efficiency and customer service quality.
-Enhanced support ticket management, cut down backlog, and crafted SOPs and knowledge articles, which collectively expedited issue resolution and elevated client satisfaction levels.

Technologies: React, Redux, Java, Go Lang, Linux, Docker, SOLR, Kubernetes, MySQL, Microservices

Notable statistics about product
-Regularly produce over 15,000 articles daily utilizing our tools.
-Facilitate daily user engagement with over 12,000 logins to our system.
-Deliver content to an extensive audience, reaching over 7 million readers daily.

Expectations

I want to diversify my experience of strategic management and looking for an opportunity where I can apply my expertise into software product as well as services' end to end delivery and generate value for the organization as well as its clients.