Director of Engineering candidate in Phoenix, Arizona, United States

Summary

Also held positions as Senior Platform Engineering Manager II, Platform Engineering Manager, Lead Platform Architect, Cloud Architect, Lead Systems Engineer, Sr Systems Engineer, Systems Engineer, Technical Support Engineer and Operations Engineer

Dynamic and visionary leader with a demonstrated history of successfully internalizing, standardizing, and securing cloud services, fostering ease of accessibility and enhanced usability through the implementation of automated self-service push-button solutions. Managed multiple teams responsible for architecting and building enterprise API hosting platforms while implementing protocols that comply with established policies, procedures and standards of API management. Collaborative and influential, adept at partnering with the leadership team and CTO to define strategic objectives and long-term digital product roadmaps in alignment with corporate vision. Proven expertise in leading and managing the implementation of complex cloud engineering projects, ensuring high-quality and sustainable deliverables, on-time and within budget. Notable achievements include delivering a global marketplace for enterprise-wide service though APIs, ServiceNow Cloud Provisioning Catalog with integrated operational workflows, application services/CMDB, and integrated Azure AD that facilitate self-service cloud. Provided thought leadership in mapping global policy controls to cloud services to ensure robust cloud governance and defined a global cloud risk posture through gap analysis on the global Azure tenants. Successfully transformed the ServiceNow delivery team to adopt agile methodologies for improved delivery, reporting, and program transparency. Continuously committed to team growth, having hired and onboarded skilled offshore and onshore consultants and employees to enhance the organization's capabilities.

Appointed by the Vice President of engineering to bring modernization, efficiency, reliability and stability to growth-stage organization that was transitioning out of a startup mentality into an enterprise. Was responsible for ensuring product engineering teams were empowered to deliver value to customers as quickly and as safely as possible, following best practices in the process. Assembled a team of experienced engineers who worked towards the company mission by building and offering automated deployment pipelines and tooling that managed shipping of code to all environments and deployment targets. While championing a cloud first cloud-only strategy, facilitated a migration of all backend services to scalable containerized microservices. Led team to modernize public site cloud architecture by embracing application load balancers and elastic container services. Partnered with Nordstrom security engineering and 3rd party auditors to successfully led company through first PCI audit and subsequent compliance. Implemented a cloud cost-savings program which realized 20% saving month over month. Facilitated cross-functional effort for the unification of M&A strategy for identity, collaboration tools, and systems to provide a seamless enterprise-wide experience across shared platforms, which served to empower subject matter experts to better serve business stakeholders. While maintaining a startup atmosphere, guided the growth-stage organization to embrace new standards and processes to integrate with the Nordstrom enterprise. Attracted, interviewed, and hired the best engineering candidates to build a world-class self-empowered engineering team.

As the trusted strategic technical advisor, was afforded the opportunity to build high-performance teams to operate as internal tiger teams to seed the bimodal transformation of the infrastructure division. Acted as a disruptor by challenging legacy processes and traditional ideals. Elevated department to a service delivery organization that has begun to function as a broker of consumable services for internal customers. Decreased time to deliver environment deployments, improved reliability, and enforced governance standards by implementing a self-service portal and developing custom tools for infrastructure services. Balanced team workloads by using agile values, principles, and frameworks to prioritize SRE efforts and strategic roadmap efforts. Bridged cross-functional and cross-divisional gaps by embracing devops philosophies to challenge traditional ways of working. Executed on cloud-first strategy by leading massive cloud adoption effort to support multiple digital transformations. Internally evangelized the benefits of agile, devops, cloud, and automation to reduce MTTR, MTBF, and increase speed to market to provide better value to internal and external stakeholders by speaking at divisional town halls, hosting twice weekly office hours, and facilitating cross-divisional road shows and demos. Designed cloud charge-back financial model to support cloud adoption and departmental OPEX billing. Designed and built highly scalable cloud and automation architectures that became the frameworks for the beginning of the Walgreens cloud journey. Collaboratively selected Chef as the global configuration management tool by effectively influencing key decision makers by leading global workgroup effort to define customized decision criteria, performing POCs, and ultimately authoring a decision paper. Led cloud design sessions with business and technology owners. Supported operations, development, and devops teams in their work on databases, middleware, back-end software development and front-end websites, mobile applications, and other mission-critical systems. Developed automated solutions to deploy, configure, monitor and support release processes. Designed, built and automated the deployment of 8,400 edge servers that contained 17,200 ESXi hosts with 50,400 Linux virtual machines 5,200 Windows virtual machines, 5,000 VDI desktops. Additional responsibilities included developing strategic technology initiatives, providing internal consulting, and performing technology research and development. Empowered team by providing clear view of vision and inspiring them to make decisions.

Expectations

Seeking a new role to grow my leadership and technical skills. Looking to join an organization that prioritizes innovation and cultivates a culture of caring and collaboration that supports it.

Director of Engineering

Director of Engineering

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