Director · General Manager · Head of Operations · Project Manager · Service Manager

Customer Success & Account Management Kosice, Kosicky kraj, Slovakia

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Summary

Senior operations and business leader with extensive experience across international environments, combining hands-on startup execution with structured corporate delivery. Proven track record in driving market expansion and building operations from early-stage setup to fully established, compliant, and performance-driven environments.

Strong background in managing complex, multi-site operations with full ownership of risk, incident management, and operational control. Experienced in aligning business execution with regulatory requirements, internal standards, and stakeholder expectations.

Demonstrated success in B2B environments, building and developing client relationships, supporting sales growth, and delivering value through consultative and solution-oriented approaches.

Experienced in leading cross-functional teams and collaborating with public authorities, vendors, and external partners to deliver scalable and sustainable results in dynamic settings.

Brings a practical, hands-on leadership style with a focus on accountability, problem-solving, and continuous improvement. Combines strategic thinking with execution, ensuring that processes are not only defined but effectively implemented and deliver measurable business outcomes.

Expectations

I am looking for a position with strong and authentic leadership, where expectations are clearly defined and aligned with business goals.

I value an environment that supports continuous professional growth through coaching, mentoring, and structured development opportunities.

At the same time, I appreciate elements of a startup mindset a dynamic environment, ownership, faster decision-making, and the opportunity to contribute to building and improving processes.

Integrity, transparency, and open communication are essential, along with a culture that encourages accountability. I also value a degree of flexibility, including the possibility of remote work.