Director Delivery

Technical Project / Program Management Noida, Uttar Pradesh, India

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Summary

I am carrying 19+ years of experience majorly in delivery/implementation and played various roles in the SDLC like Developer, Tester, Requirement Analyst, Project Manager, Engineering Manager, Scrum Master, Product Owner, Delivery Manager, Customer Success, also got opportunity to Head practices like PMO, Data Engineering, Quality Engineering, Maintenance & Support in addition to the core responsibilities.
Proficient in managing large teams of 100+ professionals i.e. Dev, Architects, BAs, QAs, Infra & Support.
Adept in cross functional collaboration i.e. Product, Engineering, Professional Services, Support, Sales etc.
Worked in various domains like ecommerce, healthcare, Health Benefits & Defined Contribution, Fintech, EdTech, Real Estate, Insurance and Logistics.
Led products & projects from concept, designing & building to completely operational status.
Experienced in managing both B2C & B2B products.
Managed accounts of TCV up to $50 million.
Awarded Best People Leader 2022
Helped to boost 20% efficiency and 100% resource availability for a practise in one of the company.
Helped organizations to become HIPAA compliant.
Implemented JIRA for Agile project management across organizations.
Saved $1 million annually for one of the company I worked for.
Increased employee retention by 25%
Achieved 8% cross-functional training
Recipient of the most creative & innovative Project Manager Award in 2016.
Recipient of monetary Award from one of the world's leading airline client for exceptional work in 2011.
Recipient of appreciation & award for going above and beyond in 2012.

Core Skills:
Budgeting & Forecasting Leadership Skills Stakeholder Management Delivery Management CXO Communication Process & Policies Personnel Management Risk & Change P & L Management
Shared Services Digital Transformation Business Intelligence Account Management Engineering

Expectations

Looking for an opportunity where I can levereage my experience and at the same time treat my curious mind in an environment where customer, respect and empathy are among the core drivers.