Director, Customer/Technical Support

Summary

I thrive in creating Rock Star Support teams from scratch. Teams that excel, gel and provide immediate ROI through proven processes/procedures, using a combination of software tools and servant leadership. I have been successful in creating teams for 10+ years at multiple start-ups (FiftyOne/Borderfree, Remedy Partners/Signify Health, Talkiatry).

Expectations

Ideally, I am looking for a startup where I can build from scratch the Support organization and have the freedom to hire and build the policies, procedures and communication strategies.

Employment Preferences
Expected Base Salary

**5,000 USD

Academic Degree
Experience

Total Professional Experience

22 years

Startup Experience

12 years

Big-Tech Companies

no experience

Enterprise Experience

10 years
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Contacts

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