Director

Summary

I am a seasoned technology leader with over 20 years of experience driving mission-critical application delivery, platform engineering, and transformation across global enterprises. My expertise spans DevOps, Site Reliability Engineering (SRE), SaaS solutions, and cloud computing, with a proven ability to optimize systems for high availability, scalability, and performance.

At Verizon India, I progressed from technical management into senior leadership, culminating in my role as Director DevOps, where I spearheaded strategic delivery for the Family and Hum product suites. I directed large interdisciplinary teams, managed end-to-end product lifecycles, and championed automation initiatives that improved uptime by 15%, reduced incident response times by 20%, and enhanced workflows by 25%.

Previously, as Associate Director DevOps, I led a team of 120+ professionals managing Verizon Connects consumer and commercial products, achieving 99.99% uptime across critical SaaS infrastructure and establishing disaster recovery strategies that reduced recovery times by 30%. Earlier, as Sr. Technical Manager System Engineering, I oversaw global SaaS operations, consistently delivering exceptional reliability and operational efficiency for mission-critical telematics services.

My career is marked by successful global transitions, including the strategic migration of product development and operations from the US and Europe to India, and the establishment of high-performing distributed teams. I have consistently delivered large-scale programs exceeding performance targets, balancing budget ownership, resource management and stakeholder alignment with a focus on innovation and customer-centric transformation.

I hold an MBA from Madras University, complemented by certifications including AWS Certified DevOps Engineer Professional, PMP and ITIL Intermediate. Recognized for my ability to blend strategic leadership with deep technical expertise, I am passionate about driving continuous improvement, operational excellence and innovation to enable organizations to scale and succeed in dynamic markets.

Expectations

Strategic Leadership
- Opportunity to lead large-scale technology initiatives, ensuring mission-critical systems achieve high availability, scalability, and performance.
- Drive platform and product engineering strategies that align technical execution with business outcomes.

Team & Talent Development
- Build and mentor high-performing, globally distributed teams, fostering collaboration, accountability and innovation.
- Create a culture of continuous improvement and operational excellence, empowering teams to deliver consistently.

Technology & Innovation
- Champion DevOps, SRE, and automation practices to streamline operations, reduce manual effort, and accelerate delivery timelines.
- Leverage cloud-native technologies (AWS, Kubernetes, Docker) to modernize platforms and enhance agility.

Business & Operational Outcomes
- Take ownership of end-to-end product lifecycle management, ensuring robust, scalable solutions that meet quality and performance standards.
- Balance budget, resource management, and service delivery costs with a focus on value creation and efficiency.
- Deliver measurable improvements in uptime, incident response and workflow optimization.

Personal Growth
- Expand scope from Director-level leadership into executive responsibilities, positioning for future CIO/CTO roles.
- Gain exposure to enterprise-scale transformation programs, strengthening expertise in platform engineering and operational excellence.
- Continue building a reputation as a visionary leader who blends technical mastery with strategic business acumen.

Employment Preferences

Expected Base Salary

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Expected Total Compensation

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Expected Hourly Rate

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Academic Degree

Experience

Skills

• DevOps
• AWS