Highly skilled IT infrastructure professional designated as Senior Systems Reliability Engineer at Nutanix India. My role involves helping Nutanix customer worldwide in troubleshooting and resolving complex technical and performance issues with Nutanix product portfolio, hardware running on-premise and on cloud infrastructure. I also perform root cause analysis of technical issues, manage escalations, raise on-call and feature request with engineering. Alongside, Im a POD lead for a team of new hires based out of Pune in which I provide technical assistant, training and feedback on areas of improvement.
In my pervious role as a Subject Matter Expert for Networker at Dell EMC I specialized in VMware virtual machine backup and recovery. My role involved working with engineering on escalations, assisting on code red cases involving DU/DL, leading and assisting L1 and L2 teams, part of product beta testing, delivering trainings, TOI on new features and creating technical content. I lead and trained team at Wipro Hyderabad as part of chat and vic/web support transition and was directly involved in assessing Wipro team members. I had assisted senior management in providing guidance and highlighting areas of improvement for the team.
I have hands-on experience in cloud platforms such as AWS, GCP. Im passionate about how technology can bring change to human life and the potential it has to solve traditional and modern-day challenges.
Work in India
Expected Base Salary
Total Professional Experience
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