Designer

Summary

Heather Contact is a customer-focused visual communicator and strategic content leader with over two decades of experience transforming complex ideas into impactful, user-centered design and messaging. With roots in illustration and design and a career built across global B2B organizations, Contact brings a rare blend of creative execution and business strategy to every initiative she leads.
Contact currently serves as Program Manager for Global Pre-Sales Content Strategy at TomTom, where she drives the creation of high-impact customer-facing materials that support enterprise tech sales worldwide. Her work spans product storytelling through multi-mediahelping sales teams connect with customers and elevate understanding of TomToms advanced location technology.

Prior to this role, Contact served as a Product Manager, collaborating with engineering and UX teams to translate customer insights into smarter, more intuitive platform experiences. Her product lens is deeply informed by her background as a Senior Graphic Designer, where she spent years shaping brand narratives, producing multimedia campaigns, and designing visual content for everything from trade show booths to CES demos.

Throughout her career, Contact has consistently been a creative force and a trusted cross-functional partner. Shes led rebranding efforts, streamlined project workflows, and mentored junior creatives, all while remaining hands-on with creative tools.

Contact holds a BFA in Design and Illustration from Massachusetts College of Art and Design. She is passionate about crafting clear, compelling narratives that drive connection, impact, and action.

Expectations

As I pursue my next role, Im looking for an opportunity that aligns with both my creative strengths and my strategic experience. Im seeking a position where I can:
Contribute Meaningfully I want to use my skills in visual storytelling, design, and content strategy to create work that is impactful, thoughtful, and aligned with business goals.
Collaborate Across Teams I thrive in environments where designers, writers, strategists, and stakeholders collaborate openly. Im looking for strong cross-functional partnerships and a shared respect for the creative process.
Maintain a Healthy Work Culture I value clear communication, transparency, mutual respect, and a team culture that encourages both autonomy and support.
Grow Professionally Whether through mentorship, new tools, or challenging projects, Im looking to expand my design and leadership capabilities while continuing to evolve as a creative strategist.
Work Flexibly Flexibility around remote work and work-life balance is important to me. Ive worked effectively with distributed teams and appreciate a culture that values results over rigid schedules.
Create with Purpose Ideally, Id like to work with a company whose mission or values I can genuinely connect withwhether through innovation, education, design, or positive social impact.

Employment Preferences

Expected Base Salary

**0,000 USD

Expected Hourly Rate

** USD/hr

Academic Degree

Experience

Skills

• Program Management
• Project Management
• Visual Storytelling
• Content Strategy
• Illustration
• Video Editing
• Graphic Design
• Presentation Design
• Customer Success
• Customer
• Marketing
• Typography
• Layout Design
• Color Theory
• Branding
• Identity
• User Interface
• UI
• Design
• Print Design
• Digital Design
• Packaging Design
• Motion Graphics
• Infographics
• Iconography
• Concept Development
• Adobe Creative Suite
• Photoshop
• Illustrator
• InDesign
• XD
• After Effects
• PowerPoint
• Microsoft Office 365
• Workamajig
• Jira
• Confluence
• SharePoint
• Highspot
• Brand Strategy
• Art Direction
• Creative Direction
• Design Thinking
• Campaign Development
• Cross-functional Collaboration
• Stakeholder Management
• Storyboarding
• Marketing Collateral
• Product Marketing
• B2B Design
• Agile
• Content Development
• UX Collaboration
• Creative Problem Solving
• Deadline-Driven
• Attention To Detail
• File Management
• Asset Libraries
• Quality Control
• Process Improvement
• Multi-Project Coordination
• Remote Collaboration
• Design Operations