Data Scientist

Data Science & Research Atlanta, Georgia, United States

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Summary

Increased customer experience by at least 30% by rectifying bottle-neck conversations to drive customer sentiment
toward positive by analyzing 10k customer service audio files using a pre-trained AI model for unsupervised sentiment analysis
Also, leveraged Microsoft Azure (Cognitive Services - SaaS) chat-bot service to classify complaints and
improvise better solutions; save human resources and users time

Expectations

The expectations of a Data Scientist from a new job can vary, but some common themes include access to interesting and challenging data projects, the latest tools and technologies for analysis and machine learning, a collaborative work environment with other data professionals and business stakeholders, opportunities for continuous learning and professional development, competitive compensation and benefits packages, a positive work culture that promotes work-life balance, diversity, and inclusion, clear communication and alignment on expectations, goals, and performance metrics, and opportunities to make a meaningful impact on the organization and society at large. Ultimately, a Data Scientist seeks a work environment that enables them to leverage their expertise in data analysis and machine learning to drive business insights and impact, while also providing opportunities for growth, development, and personal fulfillment.