Data Analyst

Data Analytics Chicago, Illinois, United States

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Summary

EXPERIENCE
Media Development Executive, PHMG, September 2023 - January 2024, Chicago, IL
- Secured 2-4 high quality sales meetings per week for outside sales representatives, resulting in a 10% increase in lead conversion rates for company sales academy.
- Collaborated with 4 associates to routinely meet team sales goals of 15 appointments per week and a $2000 weekly revenue target.
- Communicated with 80-100 prospective leads per day to gauge interest in audio branding products which contributed to a 5% increase of new sales in Q4 for the Chicago branch.

Supervisor, Wrigleyville Sports, March 2023 - September 2023, Chicago, IL
- Promoted from sales associate to supervisor within 1 month of hire date, oversaw 8 employees day to day, provided constructive feedback and coaching, leading to increased efficiency within the team.
- Established and enforced goals that increased customer rewards membership by 13%, contributing to over $700k in sales during the summer season, the highest in companys history.
- Managed 20-30 daily online customer inquiries and complaints, addressing issues related to products, pricing, and availability, leading to 100% resolved customer concerns through implemented policy adjustments to align with market demands.

Expectations

A position that is looking for an entry-level analyst that is eager to learn and build upon my previously gained skills. Has a team oriented atmosphere, where I can feel comfortable going to tenured employees for advice on new problems I encounter.