Data analyst

Database Administration Marhaura, Bihar, India

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Summary

Systems Engineer and data analyst with 2 years of experience, specializing in data analysis using Power Query editor, Power BI, and SQL. As a Test Engineer at Infosys, he optimized chatbot performance, increasing customer satisfaction scores by 20%. implemented NLP techniques, resulting in a 50% decrease in support escalations and a 30% improvement in problem resolution time. In his previous role as a Systems Engineer, he automated tests for web applications, achieving a 30% reduction in browser-specific issues and a 70% improvement in identifying performance bottlenecks. holds a degree in Electronics and Communication Engineering and possesses skills in ETL, Selenium, Python, SQL, and more. His personal project in retail sales analysis demonstrated a 20% improvement in data quality and an 18% enhancement in sales forecasting accuracy.achievements include receiving the INSTA Award and a Certification of Appreciation from Infosys. With full professional proficiency in English and Hindi, he is a committed professional dedicated to delivering high-quality results. Total years of experience: 2.

Expectations

As a seasoned data analyst, my expectations for a new job revolve around contributing to a dynamic and collaborative team environment. I seek opportunities to leverage my proficiency in data analysis tools like Power BI, SQL, and Python to derive actionable insights and drive informed decision-making. I aspire to work on challenging projects that allow me to apply my skills in ETL processes, web testing, and automation.

I am eager to engage in projects that promote innovation and continuous learning, enabling me to stay at the forefront of industry trends. Collaboration with cross-functional teams and stakeholders is crucial for me to ensure a comprehensive understanding of business objectives and deliver impactful analytical solutions. Additionally, I value a workplace that encourages creativity and acknowledges achievements, fostering a culture of growth and recognition.

Ultimately, I am excited about contributing my expertise to solve complex problems, enhance operational efficiency, and contribute to the overall success of the organization. I am committed to maintaining a high standard of excellence and adaptability in a role that allows me to utilize and expand my skill set in data analytics.