Data Analyst

BigData Development Hespeler, Ontario, Canada

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Summary

Data analyst with keen attention to detail who is knowledgeable with data warehousing, process validation, and business needs analysis. demonstrated the ability to comprehend client needs and translate them into workable project designs. Dedicated, diligent, and passionate about big data.

Professional Experience
Skillmine Technology Consulting Pvt Ltd | RPA Developer
Jan 2022 - Aug 2022

RSutra Analytics & Consulting Pvt. Ltd | Junior Data Analyst and RPA Developer
Sep 2019 - Oct 2022

Expectations

As a data analyst, I was responsible for collecting and analyzing data to provide insights to my organization. I worked on a project to understand customer churn and identify factors that could be contributing to it.

I began by collecting data from multiple sources, including customer records, customer support tickets, and sales data. I then cleaned and organized the data, removing duplicates and inconsistencies to ensure its accuracy.

Next, I conducted exploratory data analysis to identify patterns and trends in the data. I used statistical techniques such as regression analysis to identify factors that were strongly correlated with customer churn.

After analyzing the data, I presented my findings to the marketing team and recommended actions that could be taken to reduce customer churn. These actions included improving customer support, increasing engagement through targeted marketing campaigns, and offering loyalty programs to customers.

The marketing team implemented my recommendations, and within a few months, we saw a significant reduction in customer churn. This project was a success, and it was rewarding to see the impact that my analysis had on the organization's bottom line.

Overall, my experience as a data analyst allowed me to use my technical skills to help my organization make data-driven decisions and achieve its goals. It was a challenging and rewarding role that allowed me to continuously learn and grow my skills.