Customer Support Specialist

Summary

Customer Support professional with ten years of experience supporting multiple brands across various communication methods. I view Customer Support as an opportunity to identify systemic issues with a product or service. My greatest joy at work is working across departments to propose and deliver solutions that solve recurring customer problems. With a dedication to service, I see every interaction as an opportunity to strengthen customer relationships and enhance brand value.

Specialties: Customer Support, Problem Solving, Organization, Management, Interpersonal Savvy

Expectations

I am looking for a great company with a strong culture. I want to problem solve with customers every day. I want to work with other departments to improve our product by using customer feedback. I want to support a great product that our customers love.

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

** USD/hr

Academic Degree

Experience

Skills

• Salesforce
• Asana
• G-Suite
• Microsoft Excel
• Microsoft Office
• Intercom
• Zendesk